In a proposed class action, allegations have been made that Tesla falsely advertised its “3 Years of Free Supercharging” program for Model S and Model X vehicles, while customers were never provided with the benefit of free Supercharging at any time.
In the 17-page complaint, it is claimed that the electric vehicle manufacturer deceived consumers into paying a premium for advertised cars with the statement, “[Tesla] knows that the benefit will not be provided.” The lawsuit accuses Tesla of engaging in a “bait-and-switch policy,” meaning that drivers were intentionally misrepresented to believe they would be able to supercharge their vehicles on ” “Experience complete access for a three-year period, completely free from any charges or extra fees.” In actuality, the allegation asserts that individuals who received their Model S deliveries… and Model X vehicles between April and June of this year received no “Three years of unlimited solo free Supercharging” benefit.
Tesla is making hefty profits at the expense of disgruntled customers. Consequently, Tesla, the defendant, has been accused in a widespread, statewide marketing scheme of making false, deceptive, and misleading claims and promises to consumers regarding the features, costs, quality, and benefits of its products, and misrepresenting the pricing of its products. The advertising claims made by the defendant Tesla do not hold up.
According to the lawsuit, Tesla’s online marketing for Model S and Model X specifically stated that customers who “take delivery of a new Model S or Model X vehicle between April 20, 2023, and June 30, 2023, are eligible for unlimited free Supercharging for three years.” Their new vehicle.” The filing claims that this representation gives representative consumers the belief that if they take delivery of their Tesla during those dates, they will be able to supercharge their car on “Unlimited usage for a period of three years, with no expense or extra charges whatsoever.”
In contrast, those drivers who fulfill Tesla’s advertised delivery-date criteria receive no free Supercharging, the lawsuit alleges, thus misleadingly encouraging several consumers to purchase their Model S or Model X vehicles based on false advertising claims by the automaker.
Los Angeles County consumers, the Valley says, even though they took delivery of their vehicle around April 22nd this year, Tesla has “denied them the benefit of three years of free Supercharging.”
“When a person decides to purchase a Tesla vehicle, the cost of charging the electric vehicle is vitally important to them,” the case emphasizes. “This is why the plaintiff Tesla chose to prominently highlight ‘3 years of free Supercharging’ and savings feature.”
This case covers all consumers who purchased a Tesla Model S or Model X vehicle in California for personal use at any time between May 17, 2019, and the present, not for resale.